Getting your Software Crash Logs
Our support team may request for a copy of the software logs generated by the Logic 2 app during crashes. These log files can be found in the location below.
On Windows, please note that you will need to show hidden files, folders, and drives to see your AppData folder.
On Windows 10:
On Linux Ubuntu:
You should find files with names like "graphio-2021-11-11--09-43-49.log." The log files are named after when the software was started. We would like to get the logs from when you experienced the crashes, but if you're not sure which ones those are, feel free to zip and send us the whole set.
If you are using the older Logic 1.x software, the location of crash logs can be found below.
On Vista 7/8/10:
C:\Documents and Settings\YourUserName\Application Data\Saleae LLC\Logic\Errors\
Inside the folder with the Logic executable in the Errors folder.