The 180-day return policy only applies to products purchased directly from us, either from our website at www.saleae.com or from a purchase order. In addition to returning our logic analyzers, the return policy can also be used to return accessories.
Each distributor has its own return policy. If you purchased a Saleae product from a distributor, please check with them for details on their return policy.
The 3-year warranty always applies, regardless of where you purchased the product. All warranty replacements and repairs are handled directly by us. There is no need to contact the distributor where you purchased it. Also, you don't need the original receipt. As long as you have the unit, we can repair or replace it under warranty. Also, if you can't remember when you purchased the unit or if the 3-year window has already closed, please contact us anyway in case we can help.
Submitting a Warranty Claim
Please follow the instructions in the link below to submit your warranty claim.