Crashes Caused by macOS Mojave (10.14)
We have recently received reports that our Logic 1.x software crashes after updating macOS to Mojave (10.14). We're very sorry for the inconvenience this has caused. We have released an interim fix below.
Download the Interim Fix (macOS)
If the MacOS software fix above doesn't solve the issue, please contact support with the following information.
MacOS version (should be 10.14, Mojave)
Version of the Logic software
Confirm that you ran the tests without a device connected
Confirm that you ran the test after deleting settings.xml
Copy of the console output
Copy of the error reports on your computer
Copy of any error message log that macOS might report
Copy of the *.crash files from our Logic software
Confirm if you have used a previous version of our software in the past (1.2.30 or later). We have found it to cause similar issues, which are fixed by deleting settings.xml
Confirm your your MacOS language setting
Opening v1.2.33 Capture Files in Windows
Otherwise, if the Windows software fix above doesn't solve this issue, please contact support with the following information.
Disconnect any logic analyzers from the computer
Delete settings.xml located below (Showing the Library folder should be enabled. Instructions Here)
/Users/YourUserName/Library/Preferences/Saleae/settings.xml3. Open the software while no logic analyzer is connected
4. Collect the console output from the software. Instructions below.
Getting the Console Output5. Collect the error reports on your computer, located in the folder below.
/Users/YourUserName/Library/Preferences/Saleae/Errors/6. If any error message or log is displayed when trying to open the software, please send its contents
7. Collect all *.crash files related to the Logic software. It will start with "Logic_*". For example: "Logic_2018-10-19-081659_Marks-MacBook.crash"
~/Library/Logs/DiagnosticReportsLast updated