In case you run into any installation issues like shown above, please try installing the software with the following command line argument to generate a log file (replacing the "x"s with the particular version you are installing). Afterwards, contact us and attach your installog.txt file and we can take a look at what could be causing it.
If you plan on using the older Logic 1.x software, the following information applies.
Below is a list of all known reasons and corresponding solutions or next steps that can cause this particular issue. Please check each one, skipping any items that are not relevant (such as issues specific to an operating system you are not using).
For each item, first perform the test. If the test result is positive (the test condition was met), then attempt the corrective action.
Test: Make sure the version of Logic you have downloaded and installed is the latest version.
Corrective Action: Download the latest version for your operating system.
Proper OS Used
Test: Are you using an unsupported operating system?
Corrective Action: Use a supported operating system.
Logic Software Installer Fails with Error on Windows
Test: Attempt to install the Logic software using the downloaded installer for your platform.
Corrective Action: Try using the "standalone" version of the software. The download link can be found below the normal installer downloads.
The "standalone" version of the software does not need to be installed. Simply extract it and run Logic.exe.
Please note that the installer normally handles driver installation. You may need to manually install the driver if you use the standalone version. The driver files are included with the standalone download.
You can find all the download links for the latest beta, including the standalone releases below.