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Shipping Policy

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In Stock Items

Normally, orders placed before 12 pm Pacific time on weekdays are shipped the same day.  The stocking status (in stock or out of stock) is displayed under each item in your cart.  

Out of Stock Items

If an item is not in stock, an estimated time of shipment is displayed in your cart.  This is our estimate, but sometimes it may take longer to ship than indicated.  If any of your items are out of stock, your entire order will be held until it can be shipped in full, but you may contact us to make other arrangements.

Order Emails and Tracking Numbers

As soon as your order is placed, you will receive an email from us confirming the details.  If you need to make any changes, please contact as soon as possible.  A link to change your address is provided in the email.

After your order ships, you will receive a second email, this one containing a tracking number and link to check the tracking number.  Please note that the tracking number may not appear in the system for up to 24 hours. 

International Shipping

Saleae regularly ships internationally using FedEx.  

For some countries, we have arranged so that FedEx will charge us your customs fees, so that you will not get a customs bill.  If this is the case, it will be clearly indicated in the shopping cart.

For countries which you are responsible to pay your own customs bill, this will be clearly indicated in the shopping cart, and you will be required to check a box indicating that you understand this.  

For any issues with international shipping, please contact us.  

No Shipping Days

Saleae observes the typical United States holidays, and does not ship on New Year's Day (January 1st), Memorial Day (last Monday in May), Independence Day (July 4th), Labor Day (first Monday in September), Thanksgiving Day (fourth Thursday in November), and on Christmas Day (December 25th).

 


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